Account Executive Sr, Customer Base

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. 

About the Opportunity

The Account Executive, Customer Sales serves as a trusted advisor by developing and maintaining close customer relationships with Dayforce users, educating assigned customers on the value and benefits of Dayforce products, and creating additional sales opportunities. The role is segment-focused and relies on team, solution, and value-based selling techniques.

The successful outcomes of the Account Executive are vital to Dayforce’s pursuit to land and expand its footprint among addressable accounts in the assigned segment. This role is primarily responsible for creating and managing the opportunity pipeline, with a focus on incremental revenue through upselling and cross-selling solutions that address customers’ evolving needs and challenges.

Success will be defined by effectively growing revenue through strong sales pipeline management and quota attainment, with timely and accurate updates in Salesforce.

What You'll Get to Do

• Meet or exceed individual and team revenue targets by developing qualified sales opportunities resulting from upselling and cross-selling to the existing customer base.
• Initiate a high level of outbound prospecting activities leveraging digital tools, including email and video, maintain activity on business-related social media, and respond to inbound sales leads to convert them into new business.
• Provide support to qualified prospects and customers, including follow-up, product information, and quotations.
• Coordinate, orchestrate, and align Dayforce resources, as warranted, to drive opportunities to closure, deliver sales wins, and close new business.
• Maintain a solid working knowledge of Dayforce products and the benefits they provide.
• Utilize modern selling and marketing techniques and tools to communicate effectively with customers, build relationships, and develop and close sales opportunities.
• Execute a territory plan and manage the pipeline to maximize revenue.
• Enter forecasting and account/opportunity details in Salesforce and provide weekly updates, including dollar amounts, status, decision-makers, and next steps in closing opportunities.
• Propose, coordinate, and participate in marketing activities within the territory.
• Perform other duties as assigned.

Skills and Experience We Value

• Bachelor’s degree or equivalent combination of education and experience.
• Five or more years of sales experience.
• Knowledge of HCM software or high-tech products and services is preferred, with a strong preference for knowledge of Dayforce.
• Proven track record of successful selling.
• Proven ability to develop new sales opportunities and drive the sales process across teams.
• Strong knowledge of solution-selling and value-based selling techniques.
• Effective verbal and written communication skills.
• Ability to adapt to changes in roles and responsibilities and work independently with limited direction in a fast-paced environment.
• High energy and demonstrated ability to close sales within a technology or software sales environment.
• Ability to engage with C-Suite executives, lead business discussions to identify company priorities, goals, and strategies, and translate them into the value Dayforce solutions can deliver to achieve business objectives.
• Aptitude, desire, and commitment to leverage technology and digital selling tools, including social media, video, and automation, to drive digital sales motions.
• Proven ability to build pipeline through both self-generated activities and corporate marketing programs to consistently exceed assigned quotas.
• Ability to execute against the Dayforce Digital Sales Process while managing multiple concurrent opportunities with close attention to detail.

What Would Make You Stand Out

• Strong knowledge of Dayforce products and solutions.
• Experience selling HCM software, technology, or SaaS solutions.
• Proven success with upselling and cross-selling within an existing customer base.
• Experience engaging C-Suite executives and translating business priorities into solution value.
• Strong experience leveraging digital selling tools and techniques to generate pipeline and close opportunities.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours  of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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