Lead the customer advocacy program by building a portfolio of high-profile customer champions and creating compelling success stories. Collaborate across sales, marketing, and engineering teams to amplify customer voices through testimonials, videos, and industry events.
Remote Customer Advocacy Manager Jobs (9)
Search = Customer Advocacy Manager
Lead the Customer Advocacy function by managing strategic customer relationships and driving market presence on platforms like G2 and Gartner Peer Insights. Oversee the builder community, customer referral programs, and the Customer Advisory Board to translate customer trust into public advocacy.
The Customer Advocacy Marketing Manager will build and lead a comprehensive advocacy program to amplify customer voices and drive brand loyalty. Responsibilities include managing customer references, creating success stories, organizing user conferences, and fostering community engagement.
The Senior Customer Marketing Manager will creatively bring customer stories to life through various high-quality assets and manage advocacy programs to deepen customer engagement. This role involves building strong relationships across teams to promote and nurture customer advocates.
Design and execute customer marketing programs to drive engagement, retention, and loyalty while managing a scalable customer advocacy program. Collaborate cross-functionally with Product and Customer Success teams to integrate customer insights into business strategies.
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The role involves building a repeatable growth engine by managing customer advocacy, references, and success stories. You will create technical content, host webinars, and provide sales enablement assets to support the sales pipeline.
The manager will design and scale customer engagement programs, including community initiatives, webinars, and events to drive participation. They will also build and manage scalable advocacy programs such as review generation and testimonial collection to amplify the customer voice.
Own and operate the global customer advocacy and reference program, managing everything from sourcing advocates to content development and measurement. The role ensures the quality and business impact of customer proof points to support sales, PR, and strategic initiatives.
Customer Advocacy and References Program Manager, North America
SAPIENS
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Full Time
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12 Weeks Ago
SAPIENS
This role is responsible for building and scaling a global customer advocacy and references program, defining its structure, governance, and KPIs. Key duties include driving the creation of customer proof points like case studies and videos, and managing the customer reference directory to support sales efforts.
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