Serve as the primary point of contact for a book of business to drive revenue growth, ensure client retention, and manage contract renewals. Collaborate across the enterprise to optimize product utilization and deliver a superior customer experience for national health plans.
Zelis
8 Remote Job Openings at Zelis
Serve as the primary point of contact for large complex healthcare payers to drive revenue growth and ensure client retention. Manage strategic account plans, lead contract negotiations, and orchestrate Zelis services to exceed client expectations.
Oversees the Total Rewards function, managing daily operations for compensation and benefits while ensuring data accuracy and compliance. Leads and coaches a small team to execute strategic initiatives and resolve escalated employee inquiries.
Design, build, and operate scalable core backend systems and high-quality services. Provide technical leadership through architectural guidance, mentoring engineers, and improving delivery workflows.
Design, build, and operate core backend systems while ensuring scalability, reliability, and operational health in the cloud. Collaborate with product teams to translate requirements into technical solutions and provide mentorship through code and design reviews.
Serve as the primary point of contact for an assigned book of business to drive revenue growth and ensure client retention. Manage the full client lifecycle, including contract renewals, business reviews, and the identification of up-sell opportunities.
Define and drive the observability roadmap across all platforms using golden signals to enhance system reliability. Collaborate with engineering teams to standardize monitoring, alerting, and dashboards to reduce operational overhead.
The role involves designing, developing, testing, deploying, and maintaining high-quality backend services and supporting systems, while also owning services in production, including monitoring and operational health. Responsibilities also include driving architectural decisions, improving delivery workflows, and mentoring other engineers through technical guidance.