The Network Analytics Associate will analyze provider network data to identify coverage gaps and translate findings into actionable expansion priorities. They will also manage day-to-day network health, maintain performance dashboards, and collaborate with cross-functional teams to optimize supply and demand.
The Backup Care Specialist engages directly with members to identify and secure reliable temporary care solutions for children, adult dependents, or pets. They are responsible for managing the end-to-end care coordination process and expanding the local care network to meet member needs within strict timeframes.
You will serve as the primary point of contact for families, managing their unique caregiving needs and proactively coordinating care plans. This involves navigating complex healthcare tasks, such as finding providers, managing medical bills, and scheduling appointments to ensure seamless support.
The Care Coordinator acts as the primary point of contact for families, managing care logistics and developing comprehensive, proactive care plans. They collaborate with Care Advisers to provide seamless service while relieving families of administrative burdens.
The Care Adviser supports Care Coordinators by conducting research, completing care-related tasks, and delivering high-quality results for members. They also contribute to internal resources and team culture while working behind the scenes to ensure seamless caregiving support.
The Care Adviser will assist families and individuals by conducting research, coordinating with providers, and managing in-home support staffing needs. They will also collaborate with internal teams to update resources and represent the company at various professional events.
The Director will own the strategy for building and scaling the backup care provider network, including market prioritization and expansion. They will personally lead outreach, partnership development, and provider recruiting while managing a team to meet coverage and quality goals.
The Care Adviser supports Care Coordinators by executing care-related tasks, conducting research, and ensuring high-quality service delivery for members. They also contribute to internal knowledge bases and participate in team initiatives to improve workflows and service outcomes.
The Backup Care Support Specialist provides responsive, first-line support to members regarding backup care bookings, reimbursement, and platform issues. They are responsible for triaging inquiries and escalating complex care coordination or provider-related matters to the appropriate specialists.
You will lead a team of Backup Care members to deliver exceptional service while overseeing daily operations and shift performance. This role involves coaching staff, managing escalations, and partnering with cross-functional teams to drive continuous improvement and operational efficiency.
The Care Coordinator will manage logistical care tasks such as finding providers, managing medical bills, and coordinating appointments for families in the Asia Pacific region. They will also own specific care projects and provide front-line support to Wellthy members while collaborating on global service improvements.
The Backup Care Specialist assists members in finding temporary care solutions for children, adult dependents, or pets during emergencies. They are responsible for building and managing a local care network and ensuring timely, reliable care solutions are identified for members.
The Growth Associate will manage the full sales cycle for small and mid-market prospects, including outreach, product demos, and contract negotiations. Additionally, the role involves supporting strategic business development initiatives, partnership cultivation, and marketing campaign execution.
This role is responsible for designing, implementing, and improving the safety, risk, and compliance infrastructure to protect clients, members, caregivers, and the company, serving as the primary subject-matter expert on regulatory compliance and risk mitigation for in-home and on-site care services. Key duties include developing safety policies, establishing risk assessment frameworks, managing incident reporting, leading investigations, and ensuring alignment with federal and state laws like HIPAA and mandated reporter obligations.
