Wellthy

Act as the primary point of contact for families in Canada and the US to navigate complex healthcare tasks and manage customized care plans. Coordinate logistical care, including finding providers and managing medical bills, while providing feedback to improve product offerings.

Manage care plans and logistical tasks for families in the Asia Pacific region, including provider sourcing and medical bill management. Support the localization of community resources and collaborate on global product improvements to enhance the member experience.

Execute care-related tasks and conduct thorough research to support Care Coordinators in meeting member needs. Collaborate with managers to implement resourceful solutions and maintain internal knowledge bases and guides.

The Backup Care Specialist engages with members to identify and secure reliable backup care solutions for children, adults, or pets during emergencies. They are responsible for managing the end-to-end care delivery process and expanding the local care provider network.

The Account Executive will drive revenue growth by sourcing new enterprise clients and closing deals with C-level executives and HR leaders. They are responsible for delivering the company pitch, managing the full sales cycle, and meeting annual revenue quotas.

This role is responsible for designing, implementing, and improving the safety, risk, and compliance infrastructure to protect clients, members, caregivers, and the company, serving as the primary subject-matter expert on regulatory compliance and risk mitigation for in-home and on-site care services. Key duties include developing safety policies, establishing risk assessment frameworks, managing incident reporting, leading investigations, and ensuring alignment with federal and state laws like HIPAA and mandated reporter obligations.

The Lead Full Stack Engineer will be responsible for leading the design, development, and optimization of complex software systems, delivering entire features spanning both frontend and backend components. This role involves owning technical designs of major initiatives, writing high-quality code, conducting thorough code reviews, and driving performance optimization efforts for backend systems.

The Senior Applied AI Engineer will partner with the CTO to design, develop, and implement applied AI solutions, including RAG pipelines and LLM orchestration, driving the AI-first transformation across product and engineering teams. Key duties involve ensuring safe and reliable AI outputs through guardrails and monitoring, prototyping quickly, and mentoring engineers on AI best practices.