The engineer will own the resolution of technical issues, including triaging, identifying root causes, and implementing permanent fixes. They will also focus on automating repetitive tasks, maintaining runbooks, and improving system reliability across the member app and internal clinical tools.
The Member Support Specialist will serve as the primary point of contact for members, managing inquiries via email, chat, and phone regarding eligibility, billing, and technical issues. They will also act as an internal advocate for members by identifying recurring issues and collaborating with cross-functional teams to improve service quality.
The Channel Partnerships Manager will activate and manage end-to-end partnerships with health plans and PBMs, building co-selling infrastructure and playbooks. They will drive new negotiations, manage executive relationships, and collaborate with internal sales teams to ensure joint revenue growth.
The Alliances Manager will build and deepen relationships within the benefits consulting community to drive WellTheory's presence. They will act as a primary point of contact, educating consultants on the company's model and outcomes while collaborating with the sales and marketing teams.
The Sales Operations Lead will serve as the operational backbone for the commercial team by managing Salesforce infrastructure, the commercial tech stack, and sales enablement programs. They will also partner with cross-functional teams to design compensation plans, coordinate event logistics, and track core operating metrics.
Lead and scale the commercial engine by developing a unified sales organization and executing the go-to-market strategy. Manage the full sales cycle while coaching a team of 20+ members to drive predictable revenue and long-term partnerships.
The lead will own workforce capacity modeling and forecasting to support the growth and efficiency of Care Team operations. They will collaborate cross-functionally to define productivity metrics, staffing timelines, and scalable operational workflows.
Develop and execute sales strategies to drive adoption of the WellTheory platform among enterprise clients and health plans. Lead the end-to-end sales cycle from lead sourcing and outreach to contracting and implementation.
Collaborate with members to provide personalized care plans using a functional nutrition approach and anti-inflammatory diets. Leverage functional lab testing to address root causes of nutrient deficiencies, hormonal imbalances, and gut health.
Architect and build insurance and data infrastructure for eligibility, verification, and claims. Collaborate directly with employer and health plan partners to ensure reliable implementation and go-live processes.
Collaborate with members to provide personalized care plans using a functional nutrition approach to address root causes of health concerns. Leverage functional lab testing to evaluate nutrient deficiencies and guide members toward sustainable anti-inflammatory diets and lifestyle changes.
Collaborate with members to assess health concerns and develop personalized care plans using a functional nutrition approach. Leverage functional lab testing to identify root causes and guide members in adopting sustainable, anti-inflammatory lifestyle changes.
