The Senior Telephony Solutions Architect will design, implement, and optimize Cisco Unified Communications and Contact Center solutions for clients. They will also provide technical leadership and support for both project-based implementations and managed services operations.
Waterfield Tech
2 Remote Job Openings at Waterfield Tech
Provide expert-level technical support for complex issues and act as an escalation point for customer technical problems. Collaborate with cross-functional teams to resolve issues while mentoring junior staff and maintaining detailed documentation.