Partner with the Founder to execute long-term business initiatives and oversee day-to-day operations for efficiency and scalability. Lead the development of internal leaders and optimize business systems, technology, and HR operations.
VisionSpark
5 Remote Job Openings at VisionSpark
Lead the product function by establishing clear standards, owning the product roadmap, and managing the transition of ideas into executable engineering work. Develop Product Owners and align product priorities with business goals, customer needs, and technical realities.
Develop and grow client referral relationships to increase long-term lifetime value and achieve personal sales goals. Prospect, qualify, and close new client projects while managing the sales pipeline via Pipedrive CRM.
Lead and develop Tier 1 Customer Service and Tier 2 Technical Support teams, including remote and international members. Oversee the end-to-end customer engagement process, optimize support operations via Zoho Desk, and implement EOS® practices to drive operational excellence.
The Head of Operations will oversee day-to-day firm operations, focusing on process development, team support, and financial administration. They are responsible for translating leadership priorities into action plans and managing the employee lifecycle in a remote environment.