The Quality Improvement Manager oversees and coordinates proactive quality improvement efforts across a network of crisis centers to ensure optimal performance and compliance. They manage internal QI activities, analyze key performance indicators, and lead a team of specialists to meet funder and agency deliverables.
The IPS Specialist assists older adults with serious mental disorders in obtaining and maintaining competitive employment through the evidence-based IPS model. This role involves conducting vocational assessments, performing job development, and coordinating with a multidisciplinary mental health team.
The Manager of Research Ethics and Compliance oversees the review, documentation, and coordination of research and evaluation activities to ensure alignment with ethical standards and participant protections. This role conducts initial screenings for IRB and regulatory compliance and provides recommendations to leadership regarding research governance.
The Lead Research Scientist provides scientific leadership and methodological guidance for the 988 Suicide & Crisis Lifeline research portfolio. This role supervises research staff, oversees analytic planning, and ensures research findings are translated into actionable insights for continuous quality improvement.
The Assistant Vice President, Data will define and lead an integrated data strategy, overseeing analytics, data science, machine learning, and AI initiatives. This role serves as the senior executive responsible for data governance, budget management, and the delivery of data products that improve outcomes for people in crisis.
The Senior Director provides strategic and technical leadership for the organization's data science, machine learning, and AI functions. They are responsible for defining the AI roadmap, mentoring technical teams, and ensuring analytical solutions support organizational initiatives like the 988 Suicide & Crisis Lifeline.
The role involves maintaining the Salesforce CRM system, including updates, enhancements, and security management. The administrator will perform business analysis to provide implementation recommendations and provide technical support and training to end users.
The CRM Engineer supports the development, implementation, and maintenance of Salesforce CRM systems to optimize business processes. They are responsible for managing data, building reports and dashboards, and collaborating with cross-functional teams to ensure platform functionality.
