Vert Environmental

Manage outstanding customer balances and ensure timely payment collection through phone, email, and written communication. Resolve billing discrepancies and collaborate with internal teams to maintain healthy cash flow.

The Remote Customer Service Representative will manage customer interactions, coordinate projects, and ensure exceptional customer experiences. Responsibilities include answering calls, scheduling appointments, and resolving client issues.

Coordinate projects by managing communications between clients, field technicians, and internal teams. Handle high-volume inbound and outbound calls while scheduling events and maintaining accurate project documentation.