The Sales and Operations Support Specialist will assist insurance agents with onboarding, licensing, appointments, and policy support. They act as a liaison between agents, internal departments, and carriers to ensure efficient processing and high-quality service.
The Total Loss Adjuster is responsible for evaluating claims, assessing damage, and determining the value of assets declared a total loss. They must negotiate settlements with policyholders and communicate effectively with lienholders to facilitate the claims process.
Lead and coach licensed fast-track adjusters, oversee claim communications and payment accuracy, and review coverage, liability, and fault decisions within the team’s authority. Audit claim quality and compliance, manage staffing and performance, handle escalations, and identify training and process improvements.
Manage high-volume inbound calls from policyholders and agents to provide underwriting guidance and resolve policy-related inquiries. Collaborate with internal departments to process submissions, update records, and ensure compliance with underwriting guidelines.
The SIU Analyst supports the Special Investigations Unit by conducting analytical research, identifying fraud patterns, and developing actionable intelligence. They collaborate with various departments to review referrals, conduct database research, and assist in the triage and investigation of suspicious claims.
The Claims Support Representative serves as a licensed point of contact for policyholders, providing coverage explanations and processing claim payments. They are responsible for documenting interactions, handling escalated inquiries, and determining next steps in the claim process to ensure efficient closure.
Conduct field and desk investigations to detect fraud on high-complexity auto insurance claims, including staged accidents and questionable medical treatments. Maintain detailed investigation files, prepare comprehensive reports, and collaborate with legal, medical, and law enforcement professionals.
Inspect and appraise damaged property, primarily automobiles, to ensure fair and accurate claim settlements. Collaborate with adjusters, repair facilities, and policyholders while maintaining detailed documentation and repair estimates.
The adjuster is responsible for investigating, evaluating, and negotiating commercial property damage claims for fleet and commercial risks. They must maintain accurate documentation, establish reserves, and communicate effectively with all involved parties.
The Auto Property Damage Adjuster is responsible for evaluating and processing insurance claims by reviewing coverage, assessing damage, and determining liability. They will also negotiate settlements with policyholders or third parties while maintaining compliance with company policies and industry regulations.
Review and process Personal Injury Protection (PIP) claims to determine coverage eligibility and validity. Coordinate with claimants, medical professionals, and legal counsel to facilitate accurate and timely settlements.
