The adjuster is responsible for the investigation, evaluation, negotiation, and settlement of complex auto liability claims involving severe or catastrophic injuries. They must determine legal liability, manage coverage decisions, and coordinate with various experts to ensure efficient claims handling.
Conduct field and desk investigations to detect fraud in complex auto insurance claims, including staged accidents and fraudulent medical treatment. Maintain detailed investigation files, prepare comprehensive reports, and collaborate with law enforcement, legal professionals, and regulatory agencies.
The Head of Auto Physical Damage will lead the strategic direction and operational performance of the company's claims organization, including field, desk, and virtual appraisal operations. They are responsible for driving operational excellence, managing financial outcomes, and modernizing processes through analytics and technology.
The Casualty Adjuster is responsible for investigating and processing non-litigated bodily injury insurance claims to determine coverage, liability, and damages. They must negotiate fair settlements with claimants and attorneys while maintaining professional communication with all stakeholders.
The appraiser is responsible for inspecting and assessing damaged property to prepare detailed, itemized repair estimates. They must collaborate with adjusters, repair facilities, and policyholders to ensure accurate claim settlements while maintaining compliance with state regulations.
The Litigation Adjuster is responsible for investigating, evaluating, and resolving litigated auto liability claims, including property damage and bodily injury. They will partner with defense counsel to develop litigation strategies, attend mediations or trials, and ensure compliance with state regulations.
Manage high-volume inbound calls from policyholders and agents to provide underwriting guidance and resolve policy-related inquiries. Collaborate with internal departments to process submissions, update records, and ensure compliance with underwriting guidelines.
Inspect and appraise damaged property, primarily automobiles, to ensure fair and accurate claim settlements. Collaborate with adjusters, repair facilities, and policyholders while maintaining detailed documentation and repair estimates.
The Auto Property Damage Adjuster is responsible for evaluating and processing insurance claims by reviewing coverage, assessing damage, and determining liability. They will also negotiate settlements with policyholders or third parties while maintaining compliance with company policies and industry regulations.
Review and process Personal Injury Protection (PIP) claims to determine coverage eligibility and validity. Coordinate with claimants, medical professionals, and legal counsel to facilitate accurate and timely settlements.