The representative handles incoming calls, emails, and chat requests to provide technical assistance and troubleshooting for assistive communication solutions. They are also responsible for documenting all interactions in the call center database and arranging product repairs when necessary.
Tobii Dynavox
6 Remote Job Openings at Tobii Dynavox
Manage the revenue cycle process by ensuring timely collection of sales from third-party payers and resolving billing issues. This includes investigating denials, coordinating with billers, and preparing appeals to secure payment.
The Funding Manager oversees the daily operations of the funded sales, repair, and rental order pipeline to ensure revenue goals are met. This includes supervising staff, ensuring compliance with state and federal laws, and implementing strategic process improvements.
Manage the revenue cycle process by ensuring timely and accurate collection of sales from third-party payers including Medicare and Medicaid. Resolve collection issues, investigate denials, and coordinate with billers and funding consultants to reconcile accounts.
The Communications Manager will develop and execute comprehensive communication plans to strengthen the brand presence and reputation of Tobii Dynavox in North America. This role involves leading public relations, managing media opportunities, and creating high-quality content for both internal and external audiences.
The Account Manager will independently plan, organize, and execute sales and training activities across the region to implement the introduction and sale of innovative Augmentative and Alternative Communication (AAC) solutions in line with company strategy. This includes building and maintaining strong relationships with professionals, conducting sales activities with partners, and increasing awareness of AAC solutions among end-user communities.