The Prior Authorization Submitter manages the medical necessity review process by creating and submitting authorization packets to insurance companies. They are responsible for documenting all steps in the electronic database and following up on payer decisions to ensure case progression.
The Solutions Consultant is responsible for driving sales growth in an assigned territory by building relationships with clinicians and end users to promote speech-generating devices. This role involves conducting consultative sales calls, managing accounts, and educating healthcare professionals on product capabilities and funding processes.
The Collections Specialist manages the revenue cycle by ensuring accurate billing and timely collection from third-party payers. They are responsible for investigating denials, reconciling accounts, and maintaining detailed documentation of all collection activities.
The coordinator will manage global payroll, benefits administration, and expense processing while ensuring data accuracy and compliance. They will also collaborate with the Compensation & Benefits team to support employee life cycle tasks and audit payroll records.
The specialist will contribute expertise in childhood language development to create and review lexical databases for AAC content. They will collaborate with software developers to ensure language-specific features and grammatical structures are accurately implemented for the target audience.
The specialist will contribute expertise in childhood language development to create and review lexical databases for AAC content in French. They will collaborate with software developers to ensure that vocabulary, grammar, and syntax are accurately implemented for children's communication needs.
The Collection Specialist manages the revenue cycle by ensuring timely collection of sales from third-party payers and resolving billing issues. This includes investigating denials, coordinating with billers, and preparing appeals to secure payment for accounts.
The representative handles incoming technical support requests via calls, emails, and chat for English and Spanish speaking customers. Responsibilities include providing troubleshooting assistance, documenting interactions in the database, and arranging product repairs.
The representative handles incoming calls, emails, and chat requests to provide technical assistance and troubleshooting for assistive communication solutions. They are also responsible for documenting all interactions in the call center database and arranging product repairs when necessary.
The Account Manager will independently plan, organize, and execute sales and training activities across the region to implement the introduction and sale of innovative Augmentative and Alternative Communication (AAC) solutions in line with company strategy. This includes building and maintaining strong relationships with professionals, conducting sales activities with partners, and increasing awareness of AAC solutions among end-user communities.
