Own the vision, roadmap, and execution for Tilt's Platform ecosystem, specifically focusing on the Notifications ecosystem. Partner with Engineering, Design, and other internal teams to deliver scalable and intuitive platform capabilities.
Tilt
4 Remote Job Openings at Tilt
Manage the customer lifecycle by monitoring account health, driving renewals, and partnering with stakeholders to achieve success outcomes. Act as the voice of the customer to drive product enhancements and resolve escalations across internal teams.
The Leave Experience Manager focuses on scaling operational processes, creating SOPs, and optimizing workflows for the Leave Success organization. This role also involves leading the Leave Coordinator team and partnering with Product and Customer Success teams to improve the overall leave experience.
Manage the end-to-end sales cycle by handling inbound leads, conducting software demonstrations, and finalizing contracts. Coordinate with internal teams to ensure seamless customer handoffs and contribute to market strategy decisions.