ThriveCart

The Product Manager will lead the strategy and execution of the global payments infrastructure, including checkout optimization and gateway integrations. They will collaborate cross-functionally to ensure reliable, secure, and compliant payment experiences for merchants.

The Quality Assurance Engineer will design and execute comprehensive test plans to ensure the reliability and performance of the e-commerce platform. They will also develop automated test suites and collaborate with engineering teams to identify and resolve defects throughout the development lifecycle.

You will extend and enhance the component library for the funnel and onboarding builder while shipping features from design handoff to production. Additionally, you will fix bugs in both legacy and modern codebases and participate in technical discussions and code reviews.

You will extend and enhance backend services and frontend interfaces for the platform's funnel and onboarding builder. You will also ship features end-to-end, debug issues, and participate in code reviews to maintain high-quality standards.

The Customer Support Specialist is responsible for diagnosing and troubleshooting a wide range of customer problems, including technical issues and usage questions, by creating bug tickets on JIRA and ensuring timely resolutions. This role requires delivering professional communication across various channels, collaborating with Engineering and Product teams, and contributing to the knowledge base.