The Account Manager will partner with clients to develop strategies that leverage the platform to maximize their mission impact. They are responsible for driving client retention and recurring revenue through proactive education, relationship management, and product adoption.
Lead go-to-market execution, positioning, and messaging for self-serve, direct-to-consumer product lines. Design and optimize the customer lifecycle from awareness to purchase while collaborating with Sales, Marketing, and Product teams.
Generate new business by sourcing and qualifying leads through cold calling and email to set meetings for Account Executives. Manage the sales pipeline in Salesforce and demonstrate the value of Subsplash platforms to prospective clients.
Lead security and risk operations by managing compliance programs, executing PCI DSS and SOX audits, and overseeing access governance. Drive the maturation of the GRC framework and implement AI-driven tools to automate compliance workflows.
