The Technical Support Engineer acts as the primary point of contact for customers, providing rapid, high-quality technical assistance for mission-critical events. You will investigate, reproduce, and resolve complex product issues while collaborating directly with the engineering team to maintain high service standards.
Lead and execute end-to-end congress, webinar, and medical education event projects both onsite and remotely. Manage customer relationships, configure engagement apps, and analyze post-event data to provide actionable insights.
The Cost Controller is responsible for validating and booking finance-related activities for the Event Services team, including hours, invoices, and expenses. They act as a credible business partner by challenging discrepancies and ensuring compliance with internal policies.
Lead the end-to-end execution of congresses, webinars, and education events using the SpotMe platform. Manage senior stakeholders and ensure flawless onsite and remote technical delivery and post-event reporting.
Lead the end-to-end execution of congresses, webinars, and medical education events using the SpotMe platform. Manage stakeholders and ensure seamless onsite and virtual operations, followed by post-event data analysis and reporting.
Lead and execute end-to-end congress, webinar, and medical education events using the SpotMe Backstage CMS. Manage senior stakeholders and ensure seamless onsite and virtual event operations, followed by data analysis and reporting.
The Account Director will manage a portfolio of 7-15 key accounts, focusing on driving revenue growth, renewals, and expansion through strategic planning and stakeholder engagement. They are responsible for identifying new opportunities, executing retention plans, and building trust-based relationships with key decision-makers.
The Account Director will manage a portfolio of 7-15 key enterprise accounts, focusing on driving revenue growth, retention, and expansion. They will build trust-based relationships with stakeholders and execute strategic account plans to increase product usage and contract value.
