The Supervisor oversees frontline Care Coordinators and Navigators to ensure efficient RxCompass program workflows and service level adherence. They are responsible for monitoring operational queues, managing team performance metrics, and providing coaching to ensure high-quality member support.
The Associate Care Navigator manages specialty drug spend by acting as a single point of contact for members to provide personalized, cost-effective solutions. They collaborate with providers and internal teams to ensure compliance with HIPAA and ERISA while maintaining high service standards.
The Director of Account Management oversees client accounts, leads the account management team, and drives organic and new business growth. They are responsible for developing talent, establishing departmental KPIs, and ensuring compliance with SOC and HIPAA standards.
The Clinical Account Executive supports pharmacy benefit management programs by developing clinical strategies, managing formularies, and overseeing utilization management. They also maintain client relationships, analyze prescription claims data, and provide clinical expertise to internal and external stakeholders.
The Senior Director of IT oversees all aspects of the company's information technology and cybersecurity operations, ensuring the reliability and security of systems across a distributed workforce. This role involves collaborating with the CTO to align technology strategy with business objectives while managing cloud infrastructure and leading a high-performing IT team.
The analyst transforms pharmacy and healthcare data into actionable insights to improve program performance and operational efficiency. They collaborate with cross-functional teams to build reliable reporting, identify trends, and support data-driven decision-making.
The Associate General Counsel assists with corporate strategic legal initiatives, contract negotiations, and regulatory compliance within the healthcare and employee benefits industry. They also oversee privacy policies, manage HIPAA-related matters, and provide legal guidance to senior management.
The Senior Director provides strategic leadership and operational oversight for Claims Adjudication and Eligibility Operations, ensuring accuracy, compliance, and performance. They act as the primary technical authority, driving process improvements and managing cross-functional teams to meet client and regulatory standards.
The BI Report Developer is responsible for creating, troubleshooting, and maintaining SSRS and Power BI reports while collaborating with stakeholders and the BI team. They must ensure data validation, adhere to development standards, and maintain compliance with HIPAA regulations regarding protected health information.
The Account Executive is responsible for maintaining and expanding client relationships while managing the onboarding process and strategic account growth. They must ensure client satisfaction through effective communication, project implementation, and the delivery of performance reports.
The Pharmacy Solutions Manager oversees the implementation, functionality, and quality assurance of pharmacy programs across the network. This role acts as a primary liaison between health system partners and internal teams to resolve issues, manage data integrity, and drive network strategy.
