SoundThinking, Inc.

Lead the full sales cycle for small and medium law enforcement agencies across the Western Region to drive ARR growth. Serve as a trusted advisor to agency leaders by connecting them with the SafetySmart platform solutions based on operational needs and budget.

The Customer Success Director manages a portfolio of public safety accounts to drive product adoption, ensure contract renewals, and maximize customer value. They serve as a strategic advisor to law enforcement and city officials, translating technology performance into measurable public safety impacts.

Lead the full sales cycle for small and medium law enforcement agencies in the Western Region to drive ARR growth. Serve as a trusted advisor to agency leaders by connecting them with the SafetySmart platform solutions based on operational needs and budget.

The SDR is responsible for generating and qualifying high-quality sales pipelines across public and private sectors. This includes executing outbound strategies, conducting discovery calls, and partnering with Regional Sales Directors to accelerate opportunities.

The Director will develop risk-based physical security strategies for utility and critical infrastructure operators while driving the adoption of SoundThinking's public safety technologies. They are responsible for building a significant sales pipeline and acting as a trusted advisor to executive stakeholders to enhance operational resilience.

Lead the full sales cycle for small and medium law enforcement agencies in the Midwest to drive ARR growth. Serve as a trusted advisor to agency leaders by connecting them with the SafetySmart platform solutions based on operational needs.