SOCRadar

The Technical Account Manager will serve as the primary technical contact for customers, facilitating onboarding, platform adoption, and technical enablement. They will collaborate with internal teams to resolve technical challenges, drive platform usage, and identify growth opportunities within their assigned portfolio.

Manage existing accounts in the MEA region to ensure high customer satisfaction and retention. Drive revenue growth through strategic cross-selling and upselling of cybersecurity products and services.

Identify and qualify new business opportunities within the MEA market through various outbound channels. Build a strong sales pipeline by establishing relationships with C-level executives and security professionals.

The Technical Account Manager is responsible for onboarding new customers, architecting the platform for complex scenarios, and providing ongoing technical support. They act as a bridge between customers and the internal team to ensure value creation and drive upsell/cross-sell opportunities.

The SDR is responsible for identifying and qualifying new business opportunities within the Nordics and CEE markets to build the sales pipeline. This involves conducting outbound prospecting, engaging with C-level executives, and collaborating with the sales team to transition qualified leads.