Silna Health

The SDR is responsible for owning the top of the sales funnel by executing multi-channel outreach and generating qualified meetings for Account Executives. They will also develop SDR playbooks and optimize lead qualification processes to scale the lead generation engine.

The Offshore Vendor Operations Lead will manage BPO vendor relationships and oversee offshore teams performing prior authorization and benefit verification tasks. They will also collaborate with internal leadership and product teams to automate operational processes and track vendor performance.

The specialist will research and document prior authorization and benefit verification requirements across diverse payors, investigating submission processes, required documents, and policy updates. This involves staying informed on payor changes, validating information from multiple sources, and communicating findings to stakeholders.

The specialist will collaborate closely with ABA providers to gather necessary patient information and communicate authorization outcomes, while also working with insurers to verify eligibility and complete prior authorizations via portals or direct contact.