Sharecare

Health Coach - Remote

Sharecare · Full Time · 2 hours ago

Sharecare

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Conduct high-engagement telephonic coaching sessions to provide education and motivation for members to improve their health behaviors. Coordinate care with a multi-disciplinary team and track member progress using established documentation standards.

customer-service communication operations training documentation coaching

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Certified Health Coach - Remote

Sharecare · Full Time · 2 hours ago

Sharecare

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Conduct high-engagement telephonic coaching sessions to help members reduce health risks and adopt healthier lifestyles. Coordinate care with multi-disciplinary teams and document member progress using specialized software.

communication training documentation coaching

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Client Success Manager - Remote

Sharecare · Full Time · 3 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Manage ongoing client relationships to ensure retention and identify upsell opportunities while leading internal teams to support customer needs. Responsible for delivering Quarterly Business Reviews, tracking financial standing, and driving strategic plans for account growth.

business-development salesforce cloud customer-service saas client-facing ms-office communication reporting customer-support client-relationship organization negotiation compliance

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ROI Medical Records Specialist - Remote (After Hours - Evening Shift)

Sharecare · Full Time · 7 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Responsible for processing release of information requests accurately and efficiently while ensuring strict adherence to HIPAA regulations and patient privacy. Tasks include retrieving, scanning, and transmitting medical records and providing high-quality customer service to clients.

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Lead ROI Medical Records Specialist - Remote (After Hours - Day Shift)

Sharecare · Full Time · 7 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Responsible for processing release of information (ROI) requests accurately and timely while ensuring strict adherence to HIPAA regulations and patient privacy. The role also involves serving as a subject matter expert to mentor team members, manage escalations, and monitor quality metrics.

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Customer Service Representative - Remote

Sharecare · Full Time · 8 days ago

Sharecare

🌎 United States ⭐ 0-2 yrs exp 💼 Support

The CSR handles inbound calls and emails from members and providers to resolve inquiries and provide program information. They are responsible for accurately documenting communications and meeting established call center metrics.

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Credit & Collections Specialist- Remote

Sharecare · Full Time · 8 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

Manage and resolve outstanding invoices and account balances for an assigned portfolio. Handle billing inquiries, disputes, and assist with unidentified payment applications to ensure company revenue.

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ROI Medical Records Specialist - Remote

Sharecare · Full Time · 8 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Responsible for processing release of information requests accurately and efficiently while ensuring strict adherence to HIPAA regulations and patient privacy. Duties include retrieving, scanning, and transmitting medical records and providing high-quality customer service to clients.

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Director, State Licensure and Home Care Compliance - Remote

Sharecare · Full Time · 15 days ago

Sharecare

🌎 United States ⭐ 5-10 yrs exp 💼 Legal

Owns the multi-state licensure and regulatory compliance program for non-clinical home care operations. Sets the strategy for state entry and maintains the regulatory posture through policy development and cross-functional leadership.

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Manager, Operations - Medical Record Retrieval (Remote)

Sharecare · Full Time · 19 days ago

Sharecare

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Oversee medical record retrieval operations to ensure timely, professional delivery and high-quality member experiences. Lead a team of specialists while managing client relationships, financial performance, and operational efficiency.

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ROI Medical Records Specialist - Remote

Sharecare · Full Time · 19 days ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Responsible for processing release of information requests accurately and efficiently while ensuring strict adherence to HIPAA regulations and patient privacy. Tasks include retrieving, scanning, and transmitting medical charts and providing high-quality customer service to clients.

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Sr. Contact Center Operations Manager - Remote

Sharecare · Full Time · a month ago

Sharecare

🌎 United States ⭐ 5-10 yrs exp 💼 Support

Lead the end-to-end setup and operational management of a new member-facing healthcare contact center. Responsible for staffing, service level performance, client relationship management, and continuous process improvement.

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Billing Specialist- Remote

Sharecare · Full Time · a month ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

The Billing Specialist manages account approvals, maintains parent-child account relationships, and ensures data integrity within the billing system. They are responsible for generating accurate invoices and collaborating with internal departments to resolve billing disputes.

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ROI Medical Records Specialist - Remote

Sharecare · Full Time · 2 months ago

Sharecare

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Responsible for processing release of information requests by retrieving, scanning, and transmitting medical records accurately. Ensures all activities comply with HIPAA regulations and company policies to protect patient privacy.

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Director, Compliance - Remote

Sharecare · Full Time · 2 months ago

Sharecare

🌎 United States ⭐ 10+ yrs exp 💼 Legal

The Director of Compliance oversees the operational execution of privacy and Release of Information (ROI) compliance across assigned portfolios. This role involves interpreting federal and state laws to develop policies, leading audits, and partnering with cross-functional teams to embed compliance into product adoption and implementations.

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