Conduct high-engagement telephonic coaching sessions to help members reduce health risk factors and adopt healthier lifestyles. Coordinate care with a multi-disciplinary team and maintain detailed documentation of member progress.
Sharecare
20 Remote Job Openings at Sharecare
Conduct high-engagement telephonic coaching sessions to help members reduce health risks and adopt healthier lifestyles. Coordinate care with a multi-disciplinary team and maintain detailed documentation of member progress.
Responsible for processing release of information requests by retrieving, scanning, and transmitting medical records accurately. Ensures all activities comply with HIPAA regulations and company policies to protect patient privacy.
The specialist is responsible for accurately inputting and updating patient information within internal systems and client Electronic Medical Record platforms. The role involves navigating EMRs to process health information while ensuring strict adherence to HIPAA privacy standards.
Responsible for processing release of information requests by retrieving, scanning, and transmitting medical records accurately. Ensures all activities comply with HIPAA regulations and company policies to protect patient privacy.
Lead Sharecare's Navigation, Advocacy, and Customer Service operations to ensure efficient member engagement and healthcare navigation. This role involves overseeing operational performance, managing large teams, and serving as the primary operational leader in client-facing meetings.
Manage a portfolio of clients to ensure retention and identify upsell opportunities while overseeing the performance of Client Success Managers. Lead internal teams to streamline processes, resolve complex client issues, and deliver strategic business reviews.
Guide members through the process of searching for, interviewing, and hiring non-medical in-home caregivers. Maintain ongoing relationships with families and caregivers to ensure satisfaction and document all interactions in the EHR system.
The Director of Compliance oversees the operational execution of privacy and Release of Information (ROI) compliance across assigned portfolios. This role involves interpreting federal and state laws to develop policies, leading audits, and partnering with cross-functional teams to embed compliance into product adoption and implementations.
The specialist is responsible for reviewing electronic medical records to ensure strict adherence to HIPAA guidelines and authorization limits. They must determine the legal right to release medical records and mentor new employees on compliance processes.
Responsible for accurately completing FMLA and disability forms while maintaining strict HIPAA and HITECH compliance. The role involves communicating with patients and physicians and managing medical record requests within a specific turnaround time.
The intern will lead a project to categorize digital content by capturing backend warehouse data and utilizing AI to supplement the model. This work aims to define member engagement and assign content to specific health risks for outcomes reporting.
The Care Manager provides telephonic case management to support the Value Based Care Management program and improve member health outcomes. They collaborate with interdisciplinary teams to develop, implement, and monitor comprehensive care plans while ensuring effective transitions of care.
The Customer Service Representative handles inbound calls and emails from members and providers to resolve inquiries and troubleshoot issues. They are responsible for accurately documenting communications, educating callers on program benefits, and maintaining high levels of customer satisfaction.
The specialist is responsible for processing release of information requests while ensuring accuracy and compliance with HIPAA regulations. They must retrieve, scan, and transmit medical records while maintaining strict patient privacy and high-quality customer service.
The VP of Care Delivery is responsible for the operational execution and performance of clinical programs, including care management and clinical advocacy. This role translates clinical strategies into operational workflows and ensures delivery against client performance goals.
Manager, Operations - Medical Record Retrieval (Remote)
Sharecare
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Full Time
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2 months ago
Sharecare
The Manager of Operations oversees medical record retrieval processes to ensure timely, professional, and efficient service delivery. They are responsible for leading teams, managing client relationships, and driving operational performance while maintaining financial profitability.
The Senior Data Analyst oversees the integrity and timeliness of data operations through proactive research and in-depth analysis to solve complex problems related to membership eligibility. This role involves delivering reliable throughput for all membership-related tasks, including analysis, intake, and data fixes, while collaborating with various internal and external teams.
This role is responsible for processing all release of information requests efficiently and accurately, ensuring strict adherence to patient privacy rights and HIPAA regulations. Essential functions include retrieving and scanning medical charts, validating authorizations, performing quality checks, and providing excellent customer service.
The Payor Data Analyst is responsible for managing client data, ensuring data quality, and supporting data-heavy processes. They act as the main processor of incoming client data and provide operational support to payor engagement managers.
