Collaborate with product and design teams to develop AI-powered features that enhance the user experience on SeatGeek.com. Mentor web engineers and contribute to the maturity of the frontend technology strategy with a focus on generative AI.
Collaborate with design and product teams to develop AI-powered features that enhance the user experience on SeatGeek.com. Mentor web engineers and contribute to the maturity of the frontend technology strategy with a focus on generative AI.
Provide specialized customer support via phone, email, and chat while utilizing metrics and consumer insights to improve the user experience. Collaborate with team members and managers to resolve issues and handle escalated contacts as expertise grows.
You will build and scale business-critical tools and integrations while leveraging AI to drive efficiency across the organization. You will also translate advanced R&D patterns into scalable applications for the broader workforce.
You will build and scale business-critical software, leveraging AI tools and agentic workflows to improve internal efficiency. You will also design robust system architectures and guide non-technical users in building capabilities across the organization.
Serve as a strategic partner to sports and entertainment clients to drive revenue growth and product adoption. Manage client relationships, analyze performance data, and collaborate cross-functionally to ensure long-term success and renewals.
Serve as a strategic partner to sports and entertainment clients to drive revenue growth and product adoption. Manage client relationships, analyze performance data, and lead business reviews to ensure long-term success.
Lead the core positioning, messaging, and go-to-market strategies for key product solutions targeting enterprise audiences and fans. Partner cross-functionally with product, sales, and marketing teams to drive product market fit and communicate differentiated value.
The Product Marketing Lead is responsible for core positioning, messaging, and go-to-market strategies for key products targeting enterprise audiences and fans. This role involves partnering cross-functionally with product, sales, and marketing teams to drive product market fit and communicate differentiated value.
Lead the technical vision and roadmap for SeatGeek's core support tools and AI-powered fan interactions. Manage a multidisciplinary team of engineers to optimize support workflows and maintain operational excellence.
Lead the SupportX team in building AI-powered support tools and integrations to enhance the fan experience. Manage a cross-functional team of engineers while defining the technical vision and roadmap for core support systems.
Lead the automation of finance operations by building AI agents and CLI-driven workflows across accounting, tax, and AP. Partner with engineers and accountants to transform manual processes into reliable, auditable automated systems.
Lead the automation of financial processes across accounting, tax, and AP by building AI agents and CLI-driven workflows. Partner with finance teams to translate manual workflows into scalable technical architectures and manage the integration of ERP and data warehouse systems.
The Legal Operations Manager will oversee the department's operational lifecycle, focusing on implementing legal tech stacks and optimizing workflows. They will also manage outside counsel, handle legal budgeting, and support corporate governance and compliance tasks.
The Legal Operations Manager will optimize the legal department's efficiency by managing the tech stack, designing scalable workflows, and overseeing outside counsel spend. They will also handle compliance filings, board administration, and the company's equity plan records.
Own the vision and strategy for SeatGeek's Catalog to ensure the most accurate and fresh representation of live events. Partner with operations and analytics teams to design scalable ingestion tools and define health metrics for the data layer.
Own the vision and strategy for SeatGeek's Catalog to ensure the most accurate and fresh representation of live events. Partner with operations, analytics, and marketplace teams to build scalable data ingestion processes and monitoring dashboards.
Lead and shape the vision for SeatGeek's core financial systems, managing a team of software and data engineers. You will oversee the technical architecture of the financial automation stack and ensure seamless integration with general ledger and billing systems.
Lead and shape the vision for SeatGeek's core financial systems, managing a team of software and data engineers. You will oversee the technical architecture of the financial automation stack and ensure seamless integration with general ledger and billing systems.
Own and manage SeatGeek's organic social presence end-to-end across platforms like Instagram, TikTok, and X. This includes developing strategy, producing culturally relevant short-form video content, and managing community engagement to drive brand love.
Own and manage SeatGeek's organic social presence end-to-end, including strategy, content creation, and publishing across platforms like Instagram, TikTok, and X. The role involves producing culturally relevant content, managing community engagement, and analyzing performance metrics to drive business impact.
Collaborate with design and product teams to build high-quality user interfaces that delight fans. Mentor web engineers and contribute to the evolution of the organization's frontend technical strategy and stack.
Collaborate with design and product teams to build high-quality user interfaces that delight fans. Mentor web engineers and contribute to the evolution of the organization's frontend technology strategy and stack.
