The Customer Support Officer will manage client onboarding, account maintenance, and technical platform support for an FX/CFD brokerage. They will also handle customer inquiries, resolve complaints, and collaborate with internal teams to improve the overall client experience.
Design and evolve scalable, secure cloud-native architectures on AWS while providing technical direction for distributed systems. Lead technical discussions with customers and collaborate with engineering teams to implement robust, practical solutions.
Design, operate, and improve production cloud infrastructure on AWS while actively contributing to Kubernetes architecture and automation. Collaborate with engineering teams and customers to ensure platform reliability, security, and scalability through Infrastructure-as-Code practices.
You will design, operate, and improve production-grade cloud infrastructure on AWS while actively contributing to Kubernetes architecture and automation. The role also involves collaborating with engineering teams and engaging in technical discussions with customers to provide clear infrastructure solutions.
You will own the reliability and operational health of production AWS and Kubernetes environments while participating in on-call rotations. Additionally, you will lead root cause analysis, implement infrastructure improvements, and provide technical support to enterprise customers.
You will own the reliability and operational health of production AWS and Kubernetes environments while participating in on-call rotations. Additionally, you will lead root cause analysis for incidents and drive architectural improvements across the cloud infrastructure.
Design, build, and maintain scalable backend services and APIs while providing technical leadership across multiple microservices. Collaborate with cross-functional teams to translate product requirements into robust, cloud-native architectures.
Lead and develop a team of software engineers while taking ownership of team performance, delivery, and engineering quality. Collaborate with product owners to translate business requirements into scalable technical outcomes and architectural decisions.
