The Solutions Consultant will drive technical wins by translating complex business requirements into high-value solutions for industrial manufacturing and distribution clients. They will partner with Sales, Product, and Customer Success teams to deliver compelling product demonstrations and shape winning account strategies.
The Customer Success Manager is responsible for the complete post-sales lifecycle, ensuring customers achieve maximum business value and ROI from the PXM platform. They will manage a portfolio of customers, drive product adoption, and identify growth opportunities through strategic success planning.
The Product Data Analyst will measure the health of R&D initiatives by defining KPIs and building actionable data products. They will partner with cross-functional teams to turn R&D data into business outcomes and ensure data quality across the organization.
You will provide high-quality technical support in French and English to retailers, distributors, and suppliers via email, phone, and live chat. Additionally, you will manage case escalations, contribute to knowledge documentation, and participate in product beta testing.
The role involves coordinating services capacity, staffing, and GTM operational requests to ensure efficient team performance. You will also maintain operational playbooks, support cross-functional handoffs, and provide administrative reporting using core GTM tools.
The Senior Deal Desk Analyst will serve as a primary liaison between Sales, Legal, and Finance to accelerate complex order reviews and approvals. They will also manage quote building in Salesforce and provide strategic consulting to the sales team to maximize booking value and resolve operational friction.
The Senior Product Designer will lead the user experience for the GDSN team, creating intuitive end-to-end experiences for retailers and brands. This involves collaborating with product management and engineering to translate complex business processes into delightful product solutions.
Develop and execute a comprehensive B2B content strategy and editorial roadmap to establish the brand as an industry authority. Create high-value thought leadership assets, including whitepapers and trend reports, optimized for both traditional search engines and AI-driven answer engines.
Drive the successful delivery of packaged and custom implementation engagements by managing project scope, timelines, and customer expectations. Collaborate with internal teams to schedule resources and report project status and risks to stakeholders.
Act as a trusted advisor to global customers to modernize commerce programs through strategic people, process, and technology recommendations. Partner with executive stakeholders to define technology roadmaps and oversee complex program roll-outs to ensure ROI.
