Implement and configure SAP SuccessFactors solutions, specifically focusing on Employee Central and Compensation modules. Provide functional support, troubleshooting, and continuous improvements while collaborating with HR and IT teams.
Develop responsive web applications and high-traffic user interfaces using modern JavaScript frameworks. Collaborate with cross-functional teams to implement features that optimize UX and conversion rates while contributing to architectural decisions.
Lead and optimize day-to-day support processes including incident and knowledge management to reduce workload for technical teams. Manage and mentor the support process team while driving the adoption of self-service portals and tracking service metrics.
Lead the functional design and delivery of SAP S/4HANA Sales capabilities, focusing on Order-to-Cash processes and intercompany scenarios. Coordinate with stakeholders and system integrators to ensure harmonized business processes and successful go-live support.
