The Technical Support Analyst (Tier 2) is responsible for owning complex, high-impact issues that reach the support organization and serves as the primary bridge between customer-facing teams and engineers. This role includes advanced troubleshooting, defect ownership, and enabling Tier 1 support through training and documentation.
Rentvine
7 Remote Job Openings at Rentvine
Drive new business growth within a dedicated territory through inbound and outbound lead generation and in-person events. Manage the full sales cycle from discovery calls and product demos to contract closing while collaborating with internal teams.
Lead the development of full-stack features by bridging the gap between a React frontend and a PHP-based backend. Responsibilities include architecting backend logic, modernizing the UI, and mentoring junior engineers to ensure high code quality.
You will build and scale the Customer Success function by designing health scoring models, reporting systems, and playbooks. Additionally, you will manage a portfolio of customers to drive adoption, retention, and value realization.
The Senior Customer Success Manager will drive product adoption, value realization, and long-term success for strategic customers. They will partner with Account Executives to identify expansion opportunities and proactively manage account health to mitigate churn.
The Senior Legal Counsel will architect and lead the company's internal legal function, serving as a strategic advisor to executive leadership. Responsibilities include managing M&A activity, overseeing corporate governance, and streamlining customer and vendor contracting processes.
The Sales Development Representative will conduct high-volume outbound calling using an AI-powered engine to qualify leads and set demos for Account Executives. They are responsible for maintaining CRM hygiene, executing structured call frameworks, and providing market intelligence to the sales and product teams.