The Director of Claims Operations oversees the processes, systems, and administrative functions to improve operational efficiency and scalability. They serve as the primary liaison between claims leadership and IT to implement technology solutions and drive performance through data-driven insights.
Manage complex New York Labor Law general liability claims, including investigating coverage and determining liability. Oversee litigation activities, monitor defense counsel, and negotiate settlements while maintaining accurate reserves.
The adjuster will investigate, evaluate, and resolve complex General Liability and Excess Liability claims involving significant financial exposure and litigation. They are responsible for managing litigated claims in partnership with defense counsel and ensuring compliance with regulatory requirements.
Manage liability loss claims from intake to resolution, ensuring compliance with policy provisions and state regulations. Conduct on-site field investigations to evaluate property damage, gather evidence, and determine liability exposure.
