Own product strategy and the roadmap across software, connected hardware, and integrations, while leading customer discovery and ensuring patient safety, privacy, and regulatory needs shape product decisions. Build the Product function and team, establish effective product practices, align cross-functional partners, and use AI tools to prototype and inform decisions.
The Enterprise Customer Success Manager will lead medication management programming across New Mexico, overseeing implementation, adoption, and expansion strategies. They will manage executive relationships with stakeholders and lead a team of In-State Customer Success Managers to ensure program success and provider engagement.
The Enterprise Customer Success Manager will lead medication management programming across Louisiana, overseeing implementation, adoption, and expansion for participating providers. This role involves managing executive relationships, mentoring a team of in-state CSMs, and driving measurable program outcomes.
You will build and maintain features across the full stack while taking end-to-end ownership from architectural design through production deployment. Additionally, you will act as a product-minded partner to translate complex user needs into technically sound solutions while mentoring teammates.
