The Account Manager is responsible for client retention, market growth, and maintaining strong relationships with assigned dealer partners. They will monitor dealership metrics, provide consultative strategy, and ensure effective utilization of the AutoAlert platform.
The Manager of Dealer Success will lead a team of Digital Account Managers to drive client retention and identify account expansion opportunities. They will also act as a primary point of escalation for complex customer issues and present performance metrics to internal executives.
Manage and optimize paid search, social, and programmatic marketing campaigns across multiple platforms to drive revenue for automotive clients. Collaborate with account managers to provide data-driven insights and implement strategic improvements for campaign performance.
The Project Manager will lead end-to-end project management for campaign launches, process integrations, and partnership initiatives. They are responsible for driving cross-functional alignment across media, creative, and operations teams to ensure project success and operational excellence.
The Field Trainer provides virtual and in-person training and consulting services to dealership groups to ensure product understanding and platform engagement. They are responsible for maintaining expert-level product knowledge and coordinating issue resolution across multiple departments.
Manage post-sale client relationships and develop digital advertising strategies to drive ROI for automotive dealership groups. Deliver proactive strategic insights and identify opportunities for account growth through product and budget expansion.
The Product Support Analyst will triage and analyze support requests while collaborating with product and engineering teams to prioritize customer issues. They will also develop reports to monitor diagnostic trends and coach the customer support team on new product features.
