The Technical Implementation Specialist acts as the primary point of contact for loading, mapping, and validating aircraft technical data into the company's software platform. They serve as a bridge between aviation technical experts and internal engineering teams to ensure accurate system configuration and data integrity.
The Customer Success Manager will own a book of mid-market accounts by managing automated onboarding, training, and renewal journeys. They will use data-driven insights to identify at-risk accounts and step in personally to resolve escalations and drive product adoption.
The Strategic Sales Executive will own and grow a portfolio of enterprise aviation accounts by developing executive relationships and driving platform adoption. They will lead complex sales cycles from opportunity identification through negotiation while collaborating with internal teams to maximize long-term account value.
Identify and engage potential clients in the aviation industry while presenting and demonstrating SaaS software solutions. Collaborate with marketing and product teams to develop sales strategies and maintain strong client relationships.
The Head of Enablement will own the strategy, roadmap, and budget for Sales and Customer Success enablement while designing comprehensive training and onboarding programs. They will also partner with cross-functional teams to create content, implement tooling, and drive productivity improvements across the organization.
The Product Manager will deliver features for the Horizon platform by collaborating with cross-functional teams and synthesizing customer feedback into actionable priorities. They will own specific projects end-to-end, manage product releases, and communicate business impact to stakeholders.
