The Product Manager will deliver features for the Horizon platform by collaborating with cross-functional teams and synthesizing customer feedback into actionable priorities. They will own specific projects end-to-end, manage product releases, and communicate business impact to stakeholders.
The Customer Success Manager will own a large book of SMB accounts, managing and improving automated, tech-enabled journeys for onboarding, renewal, and expansion. They will also step in personally to resolve escalations and provide a human touch where automated processes are insufficient.
The Solutions Engineer will serve as the technical lead during the pre-sales process, partnering with Sales Executives to deliver product demonstrations and drive proof-of-concept engagements. They will also act as the technical voice of the customer, relaying market feedback to the Product and Engineering teams to influence the product roadmap.
The Head of Marketing will build and lead the marketing function from the ground up, designing strategy, systems, and team structure for brand, demand generation, and sales development. They will partner with executive leadership to align marketing programs with revenue goals and manage the BDR function to drive pipeline.
