The Select Senior Manager leads a team of Managers to ensure client customer service needs are met according to servicing standards. Responsibilities include conducting performance reviews, managing KPIs, and overseeing compliance audits for account management teams.
Patra Corporation
6 Remote Job Openings at Patra Corporation
Lead the full BPO implementation lifecycle from kickoff to operational transition, ensuring seamless onboarding for new clients. Coordinate internal workstreams and global delivery centers to translate contracted scopes into executable operational models.
Employee Benefits Implementation Consultant - Remote
Patra Corporation
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Full Time
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23 days ago
Patra Corporation
The Implementation Consultant leads the transition of clients from concept to operational reality by managing project plans and onboarding processes. They are responsible for developing SOPs, ensuring operational readiness, and managing the formal handover to account management teams.
Associate Account Manager - Commercial Lines
Patra Corporation
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Full Time
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a month ago
Patra Corporation
Supports the Account Manager in managing a book of commercial lines business, including policy checking, renewal processing, and client relationship management. Coordinates with offshore teams in India to ensure servicing standards are met and handles customer inquiries and endorsements.
Select Commercial Lines Account Manager
Patra Corporation
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Full Time
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a month ago
Patra Corporation
The Account Manager serves as the primary liaison for clients, managing day-to-day servicing, renewals, and new business for a commercial lines book. They are responsible for maintaining agency management systems and coordinating workflows with an offshore team in India.
Associate Account Manager - Commercial Lines
Patra Corporation
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Full Time
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a month ago
Patra Corporation
Supports the Account Manager in managing a book of commercial lines business, focusing on policy checking, renewals, and client relationship maintenance. Coordinates with offshore teams in India to ensure servicing standards are met and handles customer inquiries and endorsements.