The Account Manager serves as the primary liaison for clients, managing day-to-day servicing, renewals, and new business activities. They are responsible for maintaining client relationships, ensuring accurate policy management, and utilizing an offshore team to support workflows while adhering to company standards.
The Account Manager serves as the primary liaison for clients, managing day-to-day servicing, renewals, and new business activities. They are responsible for maintaining client relationships, ensuring policy accuracy, and collaborating with offshore teams to meet service standards.
The Personal Lines Account Manager serves as the primary contact for clients, managing day-to-day servicing, retention, and policy administration. They are responsible for promoting account growth, educating clients on coverage needs, and maintaining accurate records within the agency management system.
The Customer Care Specialist manages day-to-day personal lines insurance needs, handling 30-50 inbound calls daily to educate customers and fulfill policy requirements. They serve as the primary liaison for clients, ensuring consistent service delivery and meeting established performance targets.
The specialist manages day-to-day personal lines insurance for active clients, handling 30-50 inbound calls daily for sales and fulfillment. They are responsible for educating customers on policy coverages and ensuring consistent, high-quality service delivery.
The Customer Care Specialist manages day-to-day personal lines insurance for active clients, handling inbound sales and fulfillment calls. They are responsible for educating customers on policy coverages and ensuring timely, accurate product delivery while meeting performance targets.
The Customer Care Specialist manages day-to-day personal lines insurance needs for active clients, handling inbound sales and fulfillment calls. They act as a primary liaison to educate customers on policy coverages while ensuring timely and accurate service delivery.
The Associate Account Manager manages a book of business by handling renewals, processing endorsements, and maintaining client relationships. They also provide customer service, manage policy documentation, and collaborate with global teams to meet service standards.
The Employee Benefits Account Manager serves as the primary point of contact for a block of small group accounts, managing day-to-day servicing, renewals, and new business placement. They are responsible for maintaining client relationships, ensuring policy retention, and coordinating with internal teams to provide expert insurance coverage advice.
The Sr. Director, People Enablement leads the global Learning and Development and North America HRBP teams to drive organizational capability and leadership effectiveness. This role partners with executives to implement AI-enabled learning strategies, performance management cycles, and succession planning to support business growth.
The Select Manager leads and mentors a team of Account Managers to ensure high-quality customer service and adherence to company standards. They are responsible for hiring, conducting compliance audits, and facilitating team communication and goal achievement.
