Manage delinquent homeowner accounts and oversee accounts receivable processes using AppFolio for U.S.-based HOAs. This includes processing payments, sending collection notices, and resolving billing disputes with homeowners.
OurAssistants
23 Remote Job Openings at OurAssistants
Design and develop scalable, secure, and testable software solutions to deliver savings outcomes for customers. Responsibilities include automating tasks, reviewing code, and collaborating with internal teams to improve products.
Executive Assistant with Travel Management (Luxury)
OurAssistants
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Full Time
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14 days ago
OurAssistants
Provide high-level administrative support to leadership, including calendar and inbox management. Coordinate luxury travel arrangements and manage high-touch client experiences and digital content updates.
Customer Service Representative (CSR) – Rescheduling & Permits
OurAssistants
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Full Time
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15 days ago
OurAssistants
Manage appointment rescheduling, calendar updates, and the coordination of permit applications. Communicate with customers, technicians, and local authorities to ensure timely permit approvals and accurate documentation.
The role involves managing communication between homeowners, board members, and vendors while providing administrative support for HOA operations. Key tasks include maintaining community records, coordinating maintenance, and assisting with financial transactions.
Manage lead generation efforts and maintain the LeadSimple CRM to ensure accurate tracking of the sales pipeline. Conduct outbound prospecting and implement process improvements to increase business development efficiency.
Customer Service Representative – Insurance (P&C)
OurAssistants
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Full Time
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a month ago
OurAssistants
The role involves responding to insured inquiries via email and providing policy-related guidance. Responsibilities also include managing correspondence, maintaining accurate records, and assisting with administrative tasks.
Conduct outbound cold calls to property management companies to identify decision-makers and introduce services. Generate qualified leads and set appointments to drive potential partnerships.
The role involves managing daily e-commerce operations, including customer support, order processing, and product listing updates. It also includes administrative tasks and basic social media content coordination to support business growth.
Lead and optimize maintenance operations for a U.S. property management company by building scalable systems and managing vendor coordination. Oversee maintenance coordinators and utilize AppFolio to track efficiency and service quality metrics.
Oversee and scale a remote team of virtual assistants across leasing, accounting, and maintenance coordination. Design and implement KPIs, SOPs, and audit frameworks to ensure operational efficiency and quality control.
Dispatcher – Home Services (HVAC, Plumbing, Electrical)
OurAssistants
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Full Time
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2 months ago
OurAssistants
Manage and optimize technician schedules for HVAC, plumbing, and electrical services to maximize daily revenue. Coordinate communication between technicians and customers while ensuring accurate job details and operational quality control.
Customer Support & Retention Specialist (Shopify / Recharge)
OurAssistants
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Full Time
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2 months ago
OurAssistants
Manage customer email inboxes and social media engagement while proactively handling review winbacks. Focus on reducing subscription cancellations through active saves and troubleshooting logistics via ShipBob.
Manage customer communications across email and social media platforms while handling subscription cancellations and win-back efforts. Track key performance metrics and provide weekly reports to management regarding resolution types and customer retention.
AppFolio & Aptly Specialist | Property Manager
OurAssistants
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Full Time
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2 months ago
OurAssistants
Support end-to-end residential property management operations, including leasing workflows and maintenance coordination. Manage professional communications between tenants and owners while maintaining accurate records in AppFolio and Aptly.
Cold Caller (w/ Property Management Experience)
OurAssistants
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Full Time
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3 months ago
OurAssistants
The role involves conducting outbound cold calls to property management companies to generate qualified leads and set appointments. You will also be responsible for handling objections professionally and maintaining accurate records of all outreach activities.
The role involves conducting outbound cold calls to property management companies to generate qualified leads and set appointments. You will also be responsible for maintaining accurate call records and handling objections professionally.
The role involves managing HOA financials using Vantaca, which includes recording assessments, processing accounts payable, and maintaining accurate financial records for multiple communities. Key duties also include performing monthly reconciliations, preparing financial statements, and generating board-ready financial packages.
The role involves reviewing incoming requests, translating complex inputs into clear project briefs or tickets, and routing tasks to appropriate execution teams based on scope and urgency. This specialist will also track progress, maintain documentation, and ensure deliverables move efficiently from intake to completion.
The role centers on creating engaging short-form videos and high-quality graphics for digital marketing, social media, and website campaigns, while ensuring all assets align with U.S. audience expectations and brand guidelines. Responsibilities also include repurposing content and supporting various marketing initiatives like product launches.
This role manages the full cycle of Accounts Payable, including processing vendor invoices and scheduling timely payments, alongside Accounts Receivable duties such as homeowner billing and monitoring delinquent accounts. The specialist is also responsible for maintaining accurate financial documentation, performing reconciliations, and ensuring compliance with HOA governing documents.
The role involves maintaining accurate day-to-day bookkeeping in QuickBooks Online, managing accounts payable/receivable, and performing reconciliations for real estate portfolios. Key duties also include preparing financial statements, generating property-level reports for owners, and assisting with month-end closing processes.
The Property Management Accountant will manage rent ledgers, tenant payments, and account reconciliations while preparing monthly financial statements. They will also assist with budgeting, forecasting, and maintaining compliance with U.S. property management accounting standards.
