The Manager of Customer Communications develops and executes a unified communication strategy across multiple channels to enhance the homeowner journey. This includes crafting clear, brand-aligned content and collaborating cross-functionally to transform complex regulatory information into accessible customer messaging.
Onity
7 Remote Job Openings at Onity
Lead end-to-end pricing and commitment desk operations, ensuring accurate lock execution and pricing integrity across multiple channels. Manage a globally distributed team of managers and analysts while driving transformation initiatives to enhance scalability and profitability.
The Non-QM Underwriter is responsible for reviewing and underwriting mortgage loans to ensure compliance with internal and regulatory guidelines. This includes making independent risk decisions, approving loans, and communicating decisions to sellers using Encompass.
The Loan Officer handles inbound and outbound calls to existing portfolio customers to sell mortgage products and meet sales goals. Responsibilities include qualifying clients using automated underwriting systems and managing the application process from start to finish.
Lead the vision, roadmap, and delivery of digital products by bridging the gap between business partners and technology teams. Translate business goals into actionable requirements and prioritize backlogs within an agile, sprint-based delivery model.
Lead global customer resolution service delivery across the US, India, and the Philippines while driving technology-enabled transformation. Partner with data and technology teams to operationalize AI and automation to improve customer outcomes and operational performance.
The Senior Manager will lead enterprise-wide financial modeling and analytics initiatives to drive strategic decision-making. They will partner with cross-functional teams to validate data, optimize SQL-based processes, and provide actionable financial insights to senior leadership.
