The Solution Engineer provides advanced technical support and troubleshooting for clients using Onit's suite of legal operations products. They collaborate cross-functionally with Engineering and Product teams to resolve complex issues and drive product enhancements.
Onit, Inc.
7 Remote Job Openings at Onit, Inc.
Define and drive the technical architecture strategy for the OnitX AppBuilder Platform to ensure scalability and performance. Lead technical direction for front-end and back-end development while mentoring engineering and QA resources.
The role is responsible for customer retention, contract renewals, and driving revenue through cross-sell and up-sell opportunities. It involves acting as a trusted advisor to key executives and collaborating with internal cross-functional teams to ensure a best-in-class customer experience.
Manage a portfolio of strategic partners through their entire engagement lifecycle to accelerate growth and meet corporate revenue goals. This includes identifying new channel opportunities, negotiating agreements, and coordinating joint sales and marketing strategies.
Define and drive the product strategy and roadmap for high-impact areas of an AI-native legal operations platform. Lead the end-to-end product lifecycle while collaborating with engineering, design, and GTM teams to deliver scalable enterprise solutions.
The Director of Brand Marketing owns the corporate identity, category narrative, and reputation of Onit during its transition to an AI-native platform. This role leads the brand team to grow share of voice and manage earned, organic, and owned channels.
The Sales Engineer will support the sales team by conducting tailored product demonstrations, managing RFP/RFI responses, and configuring software solutions to meet client needs. Key duties also involve assisting with proof-of-concepts, representing the company at industry events, and gathering market insights.