The Verifications Representative conducts investigative research to verify employment, education, and professional certifications for clients. They document research outcomes, perform data entry, and provide professional customer care regarding product questions or problem resolution.
The Court Field Researcher travels to local courts to retrieve and process records for pre-employment background applications. They are responsible for entering data into systems, analyzing information for discrepancies, and maintaining professional relationships with court personnel.
The Salesforce Administrator is responsible for the configuration, optimization, and reliability of the Salesforce ecosystem to support Sales, Marketing, and Account Management. This role manages process improvements across the client lifecycle and ensures the CRM aligns with go-to-market requirements.
The Manager, Data Acquisition leads the daily operations of the Criminal and Housing Data Acquisition teams, overseeing data quality, performance, and acquisition methods. This role also provides leadership, coaches team members, and partners with the Director to drive process improvements and expand data coverage.
Provide order-level analysis and accurate responses to client and candidate inquiries in English and Spanish. Build positive customer relationships while troubleshooting system challenges and escalating complex support issues.
