The Director is responsible for fulfillment staffing strategies, forecasting, and labor optimization to align resources with business goals across multiple sectors. They also oversee fulfillment partner performance, manage budgets, and lead training initiatives to drive operational efficiency.
The Business Intelligence Engineer designs, builds, and deploys innovative BI solutions and data marts to drive business growth and operational efficiency. They collaborate with IT and business partners to maintain data analytics platforms, ensure data quality, and provide technical mentorship to team members.
The Researcher I is responsible for processing pre-employment background applications, including criminal records, civil cases, and drug testing. They perform data entry, conduct extensive internet research, and analyze information to identify discrepancies while maintaining communication with clients.
The Court Field Researcher travels to local courts to retrieve and process records for pre-employment background applications. They are responsible for entering data into systems, analyzing information for discrepancies, and maintaining professional relationships with court personnel.
The Salesforce Administrator is responsible for the configuration, optimization, and reliability of the Salesforce ecosystem to support Sales, Marketing, and Account Management. This role manages process improvements across the client lifecycle and ensures the CRM aligns with go-to-market requirements.
The Manager, Data Acquisition leads the daily operations of the Criminal and Housing Data Acquisition teams, overseeing data quality, performance, and acquisition methods. This role also provides leadership, coaches team members, and partners with the Director to drive process improvements and expand data coverage.
Provide order-level analysis and accurate responses to client and candidate inquiries in English and Spanish. Build positive customer relationships while troubleshooting system challenges and escalating complex support issues.
