Manage day-to-day relationships with assigned accounts to ensure high client satisfaction and timely service delivery. Coordinate with internal teams including sales, product, and operations to meet client requirements and drive revenue growth.
Ocrolus Inc.
8 Remote Job Openings at Ocrolus Inc.
Troubleshoot production issues and provide solutions to client-reported problems while ensuring SLA adherence. Conduct root cause analysis and identify recurring issues to support continuous improvement.
Lead the engineering execution and technical strategy for integrating AI-native platforms and LLMs into fintech products. Manage a distributed engineering organization across the US and India while overseeing architecture, scalability, and reliability.
Define the user experience for digital products by creating process artifacts and translating customer feedback into actionable design hypotheses. Leverage AI-powered tools to rapidly prototype and deliver high-fidelity, developer-ready designs in Figma.
Manage the full sales cycle from prospecting to closing for complex SaaS solutions within the fintech and mortgage sectors. Lead cross-functional teams and utilize sales frameworks to drive regional growth and exceed individual quotas.
The Director of Product will own the platform strategy, roadmap, and vision for document intelligence infrastructure, APIs, and model orchestration. They will lead a team of product managers to drive cross-functional collaboration and ensure the scalability of the company's foundational technology layer.
Design, implement, and maintain microservices using Python while developing cloud-based software products. Collaborate with cross-functional teams to build scalable systems, data pipelines, and tools that support business requirements.
The role involves acting as a technical expert and trusted advisor post-sales, embedding with customer teams to demonstrate how Ocrolus technology improves mortgage origination efficiency. Responsibilities include building and supporting technical solutions and integrations for mortgage clients using platforms like Ocrolus and Encompass, and running proof-of-concepts to demonstrate ROI.
