The Digital Support Specialist monitors and approves customer applications for retail account onboarding while resolving client issues via phone and digital channels. They are responsible for maintaining service level agreements and performing account maintenance to ensure a seamless customer experience.
Nymbus, Inc.
10 Remote Job Openings at Nymbus, Inc.
Lead end-to-end delivery of complex fintech implementations while building AI-powered workflows and automation to replace manual coordination. Manage high-stakes client relationships and contribute to the evolution of the company's AI-native delivery operating model.
Facilitate Agile ceremonies and track sprint progress to ensure predictable delivery outcomes. Coordinate tasks and dependencies across teams while identifying blockers and improving operational discipline.
The Fraud Analyst monitors transactions and account activities to identify and prevent fraudulent activity across multiple financial institution clients. They are responsible for documenting fraud trends, processing unauthorized activity claims, and escalating suspicious cases according to standard operating procedures.
Serve as the first line of technical support for internal teams and external clients to resolve software-related issues. Collaborate with engineering and QA teams to analyze logs, trace errors, and document solutions in the knowledge base.
Lead a team of Release Coordinators to plan, test, and oversee the deployment of software updates from development to production. Leverage AI-assisted tools to optimize release cycles, manage risks, and ensure high-quality delivery for banking clients.
The CISO will own and mature the enterprise information security program while aligning controls with regulatory standards like NIST and FFIEC. They will lead the security team, drive risk remediation, and partner with technology and product leaders to ensure secure innovation.
The specialist provides front-line support to banking customers via phone, chat, and secure messages while processing account applications. They ensure compliance with regulatory guidelines and resolve customer inquiries regarding digital banking and account maintenance.
The Applied AI Analyst will design, prototype, and deploy AI-driven solutions to solve complex business problems and improve operational efficiency. They will partner with cross-functional teams to optimize workflows and build scalable analytical frameworks.
AI-First Software Engineer (Entry Level, multiple roles open)
Nymbus, Inc.
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Full Time
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3 months ago
Nymbus, Inc.
The engineer will build and ship production features across backend, frontend, and AI-enabled workflows, utilizing AI tools as force multipliers to improve developer productivity and raise the quality bar.
