The Customer Happiness Representative will provide exceptional support to families via email, phone, and chat to resolve inquiries and build positive relationships. They will also conduct outreach, maintain accurate interaction records, and collaborate with teams to improve customer satisfaction.
The Digital Marketing Strategist will develop and execute data-driven customer acquisition strategies tailored to the NYC education and parenting market. They will also manage digital channels, produce high-quality multimedia content, and optimize SEO performance to drive engagement.
The Recruitment Specialist will source passive candidates and manage the full-cycle hiring process across various departments. They are responsible for maintaining candidate pipelines, conducting initial screens, and tracking key recruiting metrics.
You will lead the end-to-end rebuild of Nory's mobile application, setting the architecture and shipping an MVP while ensuring high reliability on low-spec devices. You will act as the primary mobile engineer, making critical UX decisions and building a scalable platform for the rest of the engineering team.
The consultant will design and maintain automated workflows using Airtable and Zapier to streamline program management operations. They are also responsible for troubleshooting existing systems, documenting processes, and training team members to ensure operational efficiency.
The Payroll Processor will prepare and process accurate payroll for hospitality clients while ensuring full compliance with UK legislation. They will also manage the payroll inbox to resolve employee and client queries regarding pay, tax, and pension contributions.
