The Field Engineer provides critical network support, including service design, hardware installation, and troubleshooting for customers. They are responsible for managing service delivery, maintaining inventory records, and collaborating with the NOC to resolve trouble tickets.
The engineer will design, develop, and maintain business-critical applications and BSS/OSS systems while managing the full application lifecycle. They are responsible for building automation, CI/CD pipelines, and system integrations across various enterprise platforms.
The Field Engineer III is responsible for managing service delivery, including customer coordination, hardware installation, and network configuration. They also provide advanced troubleshooting, maintain network inventory, and act as an escalation point for Tier I and II engineers.
