Nintex

Acts as a senior technical advisor to strategic customers to drive business outcomes and platform health through the Nintex platform. Leads technical strategy, manages major incidents, and partners with sales and product teams to ensure long-term customer value.

Lead the end-to-end commercial execution layer, focusing on deal structuring, pricing strategy, and licensing governance. Transform the commercial desk into a strategic growth lever by partnering with Sales, Finance, Legal, and Product teams.

The Senior Customer Success Manager drives product adoption, value realization, and retention across a complex customer portfolio. They proactively manage customer health, lead onboarding, and influence product strategy through data-driven insights and executive-level engagement.