Lead the Customer Success team to drive strategic outcomes and ensure customer acceptance across health system accounts. Manage C-level relationships, advocate for client needs internally, and track account health via KPIs.
Navina
11 Remote Job Openings at Navina
You will recruit, mentor, and lead a team of enterprise sales directors to exceed ambitious revenue targets and expand market footprint. Additionally, you will act as a strategic bridge between departments to ensure alignment and provide critical market insights to product development.
You will recruit, mentor, and lead a team of enterprise sales directors to exceed ambitious revenue targets. Additionally, you will drive strategic market penetration and foster cross-functional alignment between sales, marketing, and product teams.
The role involves investigating and resolving code-level bugs escalated by support, and designing, building, testing, and deploying customized customer-specific solutions based on the product architecture. Additionally, the engineer will support various teams by troubleshooting complex issues and building internal tools to improve efficiency.
Senior Implementation Engineer - Pacific Standard Time (PST)
Navina
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Full Time
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3 months ago
Navina
This role involves leading end-to-end technical implementations for health systems using Epic and other EMRs, acting as the primary technical contact for IT leaders throughout the integration lifecycle. Responsibilities include designing and configuring integrations, troubleshooting complex issues, maintaining project plans, and informing product roadmap decisions based on field insights.
The Customer Success Manager will be responsible for driving success at a strategic level within assigned accounts and implementing strategies to gain customer acceptance across their organizations. Key duties include being the voice of the client, identifying and solving pain points, and owning client communications and account operations.
Investigate and resolve code-level bugs for issues escalated by the support team, ensuring timely, high-quality fixes for customers. Design, build, test, and deploy customized customer-specific solutions based on Navina’s product architecture and capabilities.
The Director of Sales is responsible for revenue generation through targeted strategic opportunities and building relationships with C-level executives in healthcare. This includes identifying, developing, qualifying, and closing opportunities to meet revenue targets.
The Director of Sales is responsible for revenue generation through targeted strategic opportunities and building relationships with C-level executives in healthcare. This role involves identifying, developing, qualifying, and closing opportunities to meet revenue targets.
The Director of Sales is responsible for revenue generation through targeted strategic opportunities and building relationships with C-level executives in healthcare. This role involves identifying, developing, qualifying, and closing opportunities to meet revenue targets.
The Implementation Engineer will lead the technical onboarding lifecycle for new customers, ensuring timely and high-quality project delivery. They will also manage EMR integrations and collaborate with various teams to facilitate seamless customer experiences.
