Respond to customer inquiries via phone, email, and live chat to resolve concerns with empathy and accuracy. Document all interactions in the CRM and identify opportunities to improve the overall customer experience.
Minted
3 Remote Job Openings at Minted
The engineer will take a hands-on approach to develop and maintain front-end and back-end components primarily using Python and React, focusing on service-oriented architecture and performance. Responsibilities also include mentoring junior engineers, driving process improvements, creating testing automation, and leveraging AI coding tools.
The engineer will design, build, and maintain AI assistants and copilots for departments like HR, Finance, and Operations, while developing custom AI agents using modern frameworks and prompt engineering strategies. Responsibilities also include creating end-to-end automated workflows, integrating AI platforms with corporate systems, and ensuring secure, compliant AI deployments.
