The Content Strategist will identify and resolve support chatbot issues through root cause analysis, prompt engineering, and content updates. They will also collaborate with cross-functional teams to improve support experiences and maintain high-quality Help Center documentation.
The role involves building and maintaining automation to ensure the health of a large-scale UGC application across multiple surfaces. You will develop AI-assisted tooling to identify and fix build issues while reducing manual operational and on-call burdens.
The Content Strategist will identify and resolve support chatbot issues through data-driven analysis, prompt engineering, and content updates. They will also collaborate with cross-functional teams to refine support messaging and improve the overall user experience for WhatsApp.
Act as a technical consultant and subject matter expert on Meta's marketing technology solutions for top-tier global companies. Drive multiple customer migrations and projects while translating business goals into actionable technical execution plans.
You will act as a technical point of contact for advertising solutions, providing consultative guidance and troubleshooting technical issues for clients. Additionally, you will escalate bugs to engineering teams and identify opportunities to optimize support workflows.
The Public Policy Manager will track and assess policy issues related to on-platform harm in the MENA region while managing inbound content requests and external partner escalations. They will also coordinate with internal teams to resolve cases, maintain team documentation, and oversee budgetary reporting and contracts.
You will build and maintain automation to ensure the health of a large-scale VR application in production, including release pipelines and crash triage. Additionally, you will develop AI-assisted tooling to identify and fix build failures while reducing manual operational work.
The Linguist will perform linguistic analyses on large datasets and evaluate AI model outputs for errors and biases. They will also collaborate with engineers to develop annotation guidelines and conduct research on various languages.
The QA Engineer will be responsible for running smoke and regression tests on nightly and release-candidate builds to ensure stability for a Unity-based social VR runtime. They will also triage incoming bug reports, reproduce performance issues, and contribute to automated test coverage.
The role involves delivering data-driven insights to inform sales strategy and driving business performance through regional market analysis. You will partner with sales leadership to uncover trends and ensure global Go-To-Market strategies are effectively executed at the regional level.
