You will own the browsing, discovery, and engagement experience to drive customer retention and product adoption across the Luno platform. This involves leading redesigns, running data-driven experiments, and partnering with cross-functional teams to optimize the customer journey.
You will own the product surface for operational automation and lead the redesign of internal processes using AI and other technologies. This involves building strong relationships with operational teams to ensure successful rollouts and driving buy-in for new automated workflows.
You will own the end-to-end institutional onboarding and verification platform, ensuring a fast and compliant experience for business customers. You will also manage relationships with verification vendors and collaborate with cross-functional teams to optimize onboarding performance across multiple regions.
You will own the product roadmap for institutional stablecoin issuance and wallet infrastructure, focusing on self-service platforms and embedded wallet solutions. Your role involves collaborating with engineering and UX teams to ensure product repeatability and building controls that meet institutional compliance standards.
You will build and maintain distributed microservices that support millions of global customers while collaborating with cross-functional teams to ship new features. Your role involves writing testable, maintainable code and improving application performance to ensure system robustness.
The role involves creating high-converting marketing assets for the Malaysian and Indonesian markets across ATL, performance, CRM, and social channels. The designer will translate strategy into visual execution while maintaining global brand consistency and utilizing AI tools for efficiency.
Execute transaction monitoring alerts and handle regulatory reporting and requests within the AML Policy framework. Conduct in-depth investigations into customer profiles using analytical tools and manage customer exits based on transactional reviews.
