Provide enterprise-grade technical support by diagnosing and troubleshooting complex software and integration issues for Legion customers. Collaborate with engineering teams to resolve critical bugs and create knowledge base documentation to improve self-service capabilities.
Legion
3 Remote Job Openings at Legion
Serve as the senior-most hands-on technical authority responsible for the architecture of an AI-powered workforce management platform. Lead high-consequence technical decisions across distributed systems, AI, and enterprise scalability while mentoring senior engineering leaders.
The Technical Account Manager acts as a trusted technical partner, serving as the primary point of contact for technical guidance, system optimization, and issue coordination post-implementation. Key duties include serving as a named technical contact, maintaining deep familiarity with customer environments, and providing product expertise and consultation.