Manage the full lifecycle of property and casualty claims while serving as the primary point of contact for clients, carriers, and vendors. Analyze complex coverage issues, investigate discrepancies, and develop resolution strategies to optimize the claims process.
The Customer Intake Specialist will manage high-volume phone calls and interact with business owners to gather necessary information for insurance coverage. They are responsible for maintaining a professional agency image while accurately entering client data into the system.
The producer will manage and grow a book of business by generating new client opportunities and providing expert insurance advice. They are also responsible for supporting policy servicing, including renewals, changes, and claims management.
