The Technical Support Engineer will research, diagnose, and resolve sophisticated technical issues for the Remote Gaming Server (RGS) while maintaining operational SLAs. They will also document processes, train stakeholders, and collaborate with product teams to ensure seamless feature releases and regulatory compliance.
The Field Service Technician is responsible for installing, maintaining, and troubleshooting mechanical, hardware, and software equipment at customer sites. They serve as a primary point of contact for technical issues, perform preventive maintenance, and maintain accurate inventory and service records.
The role involves contributing to software development and platform reliability by writing code, building CI/CD pipelines, and ensuring system performance. You will collaborate within an agile team to automate deployments and maintain high-quality, scalable infrastructure.
Design, develop, and maintain business-critical software solutions primarily using Java and Spring, while supporting legacy C++ and C# applications. Collaborate with stakeholders and engineers throughout the software development lifecycle to deliver high-quality gaming experiences.
The Database Developer will design and evolve relational schemas, including tables, indexes, and constraints, while developing and optimizing complex SQL queries, stored procedures, and functions. This role involves hands-on work with OLAP cube-based data models, troubleshooting performance issues, and mentoring team members on best practices.
