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The Technical Support Engineer will research, diagnose, and resolve sophisticated technical issues for the Remote Gaming Server (RGS) while maintaining operational SLAs. They will also document processes, train stakeholders, and collaborate with product teams to ensure seamless feature releases and regulatory compliance.
IGT is a global leader in gaming. We deliver entertaining and responsible gaming experiences forplayers across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting andDigital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights,operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences thatengage players and drive growth. We have a well-established local presence and relationships with governmentsand regulators in more than 100 countries around the world, and create value by adhering to the highest standardsof service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visitwww.igt.com.
Are you an Engineer looking to bring to market world-class games that attain leading positions in emerging newmedia markets, take advantage of the innovative possibilities new technologies present, and demonstrate theassets of an industry leader? IGT is looking for a remote Technical Support Engineer to join its iGaming teamworking on the Remote Gaming Server (RGS).
WHAT YOU'LL DO:
Take ownership of sophisticated technical issues; inclusive of but not limited to:
WHAT YOU'LL OFFER:
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
#LI-MC1
At IGT, we believe compensation should be as individual as you are, reflecting your skills, experience, background, and location.That’s why our starting compensation range is $70,000 to $80,000 CAD, with room to go higher or lower depending on the full picture. We also follow all local pay laws and collective bargaining agreements, so everything’s above board. Compensation is just the beginning! Our Total Rewards program is designed to support your success, both professionally and personally, and may include:
IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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