The Technical Support Associate will serve as the first point of contact for resolving student technical issues, primarily involving audio and video problems in the virtual classroom. They will triage tickets in HubSpot, perform Level 1 troubleshooting, and communicate solutions to tutors and school partners.
Ignite Reading
8 Remote Job Openings at Ignite Reading
The Senior Product Manager will lead the development of AI infrastructure and internal tools to scale organizational efficiency. They will partner with cross-functional teams to deploy AI-enabled workflows and manage the product roadmap for shared services.
The Director of Product will lead product strategy, development, and user experience initiatives to support the company's mission of improving student literacy. They will collaborate with senior leadership to build infrastructure, leverage AI for efficiency, and manage a high-performing product team.
Conduct daily one-on-one virtual tutoring sessions focusing on foundational reading skills for students. Deliver the Science of Reading curriculum with fidelity and record student growth data.
This is a general interest application for future roles at a mission-driven organization providing virtual reading tutoring. Candidates will be considered for future positions that align with their specific qualifications and profiles.
Senior Manager, Product & Program Analytics
Ignite Reading
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Full Time
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2 months ago
Ignite Reading
Lead a team of data scientists and analysts to deliver insights and measurement frameworks for curriculum and product strategies. Manage cross-functional relationships with Product and Academics teams while implementing AI-driven analytical workflows.
The Senior Data Scientist designs and deploys predictive models and advanced analytics to drive partner acquisition, retention, and growth. They also build AI-driven agentic workflows to automate analytical tasks and mentor the team in AI literacy.
The Partnerships Manager is responsible for the full-cycle sales journey, focusing on acquiring new small-to-mid-sized K-12 district clients. This includes prospecting, conducting discovery and demos, and managing the pipeline to meet quarterly and annual revenue targets.