Develop and execute strategic sales plans to generate revenue across enterprise, carrier, and wholesale channels. Build and maintain relationships with key decision-makers while managing complex, multi-stakeholder sales cycles from discovery to contract closure.
The Internet Support Specialist provides technical troubleshooting for wireless, fiber, and phone services while delivering exceptional customer support. They collaborate with internal teams to resolve issues, identify recurring trends, and proactively follow up with customers to ensure satisfaction.
The specialist will troubleshoot wireless, fiber internet, and phone services while providing exceptional customer support. They will also collaborate with internal teams to resolve issues and identify opportunities for process improvements.