Develop and execute strategic account plans to drive client satisfaction, retention, and growth for enterprise customers. Act as a trusted advisor by coaching customers on best practices and the impact of AI on compliance work.
You will design and deliver customer-facing AI features while ensuring systems are scalable, secure, and auditable. You will collaborate with product and design teams to drive AI strategy from prototyping through to production.
You will support and scale the underlying infrastructure by managing AWS environments, building developer tooling, and configuring monitoring systems. You will also collaborate with the engineering team to influence architecture and ensure the security and reliability of the platform.
